Redesign in order to better distribute content across mobile, social channels, content partners, and content aggregators in order to increase brand awareness and affinity for One Kings Lane. Optimize the reader experience to drive toward KPIs - engagement, social sharing, and cross-over traffic.
Create and share rich, personalized experiences. Set the path, add details to a map, and personalize voice instructions. Make GPS fun.
Provide a better experience to customers searching for information related to their orders, shipping, returns or general FAQs. Increase the internal ‘helpfulness’ rating of each answer that OKL provides. Reduce the number of calls and emails from customers that don’t find the answers they need in the help section.
Ariel Group is an international training and coaching firm comprised of artists and business professionals who believe the workplace functions better when people interact generously and communicate well. Rethink Ariel Group's web presence and communication of their service offerings with a responsive design.
Refresh the Growth Spark brand, positioning, and copy. Redesigned web presence to reflect a new aesthetic and messaging, with a responsive design.
How can we better convert users unfamiliar with One Kings Lane from click-through from social media channels?
Provide a systemic solution that can track the communication between merchant and vendor. Create a consistent process that will be used throughout the merchant organization.
I grew up drawing and making. I think I got my start building a cup holder adapter for juiceboxes in my Mom's minivan somewhere around age 7, and it just took off from there. While studying Industrial Design, I collaborated to create a breadth of systems and services. Since, I have had the opportunity to design for startups, to multinational companies – creating consumer facing and enterprise products. I love building tools that help people achieve what they need in new, more efficient and surprising ways. Sometimes I take a break to snowboard, scuba dive, cook, travel, paint or master CheeseorFont.com.